FitSM Online Trainings and Self Assessment
Pragmatic and simple IT service management has been on the rise for years. More and more companies, managers, specialists and above all IT service providers are recognizing the advantages and useful applications of the FitSM framework.
Based on the German book “IT Service Management mit FitSM”, this learning portal offers online training courses with certification exams. The “FitSM Foundation” and “FitSM Advanced” courses are suitable for relaxed self-study. They use videos, supplementary documents and practice questions to teach the content of lightweighted pragmatic IT service management. They are based on the official syllabus and on the latest version FitSM 3.0. Alternatively, As an alternative, IT organizations can also book online training courses for up to 12 participants in a group setting.
In addition to traditional training and self-study courses, FitSM can also be used for an internal ITSM assessment. It is also possible to learn FitSM by playing the CarGo simulation.
FitSM Foundation Self-study course
Unlock Efficient IT Service Management: Simplify ITSM with our compact course, covering FitSM Foundation and essential knowledge.
FitSM Foundation One-day training
Learn the basics of the FitSM framework for effective IT Service Management and work with your team to achieve the FitSM Foundation Certificate in a compact one-day online course. Perfect for small and medium sized IT Service Providers.
FitSM Advanced Self-study course
Enhance your skills with our FitSM Advanced training. Build on the knowledge you gained in the IT Service Management Foundation course and increase your efficiency. Enroll now and advance your career with practical knowledge.
FitSM Advanced Three-day training
Empower your team with our FitSM Advanced Training! This course is designed specifically for teams and IT Service Providers to deepen their IT Service Management skills. Improve collaboration and efficiency with this hands-on training.
FitSM Simulation CarGO
Experience how FitSM principles improve IT service management in our interactive CarGO simulation. In this one-day online workshop, you will take on roles in the CarGO company and optimize processes such as incident management and service level management. Learn how to efficiently design IT services and overcome challenges.
CarGO extended
Experience the basics of IT service management with FitSM in our two-day online training course and put them into practice immediately in the interactive CarGo simulation. Learn how to structure and improve IT processes while overcoming challenges in a simulated company. Ideal for anyone who wants to put ITSM into practice.
Self-assessment for IT organizations
Based on the maturity model, IT organizations can use this online tool to assess their own status. Determine the current status of your IT organization based on the FitSM requirements and gain valuable insights into possible change measures.
Do you have questions about the online offers?
Have you found interesting offers on this portal? Do you have specific questions or are you unsure how these courses would suit you? I look forward to hearing from you with a free and non-binding appointment or some information to get in touch with me.